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  1. True Local Help Centre
  2. Reviews

Reviews

General information

  • How are reviews moderated and who owns them?
  • What Are Reviews and Comments?
  • Can I report an inappropriate review on my listing?

Review Guidelines

  • The Reviews and Comments We Reject
  • The Reviews and Comments We Accept

Reviewers

  • My review hasn't been posted yet. Why?
  • My review was declined. What should I do?
  • How do I write a review?
  • Can I edit my reviews?
  • Can I delete / remove my review?
  • Can I report an inappropriate or suspicious review I found on a listing?

Business owners

  • The star rating for my business on Google search pages doesn't match the rating on my listing. Why?
  • My business is under new management. Can I remove the old reviews?
  • How can I get more reviews on my listing?
  • Can businesses receive alerts when a review about them is published?
  • Why are reviews so important?
  • How Should I Handle Negative Reviews?

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