Reviews

General information

• How are reviews moderated and who owns them?
• What Are Reviews and Comments?
• Can I report an inappropriate review on my listing?

Review Guidelines

• The Reviews and Comments We Reject
• The Reviews and Comments We Accept

Reviewers

• My review hasn't been posted yet. Why?
• My review was declined. What should I do?
• How do I write a review?
• Can I edit my reviews?
• Can I delete / remove my review?
• Can I report an inappropriate or suspicious review I found on a listing?

Business owners

• The star rating for my business on Google search pages doesn't match the rating on my listing. Why?
• My business is under new management. Can I remove the old reviews?
• How can I get more reviews on my listing?
• Can businesses receive alerts when a review about them is published?
• Why are reviews so important?
• How Should I Handle Negative Reviews?