True Local's reviews and comments give consumers the opportunity to share the experiences they've had with Australian businesses. They also help other consumers decide which businesses to use.
A review is one person's first-hand experience with a business. A comment is a response to a review.
Comments give business owners the opportunity to respond to reviews about their own company. They can say thank you for the praise, apologise for a mistake or give their side of the story.
Comments can also be posted by non-business owners and allow True Local's community of users to discuss and compare their experiences.