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My business name change has been declined. What should I do now?

If your request to update your business was declined, it means that our Moderation Team were not able to verify that your business is operating under the name you gave. To let us verify your new business name, please contact us via this form and make sure that you include one of the following documents:

- A utility bill showing the business name and current address (not older than 3 months)
- A letter from ASIC or from the Business Registry
- A bank statement with the business name and current address
- Any website or document showing the new business name

Once we have received this information, we'll get back to you by email as soon as possible.

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